FAQ

  • Payment is due at the time of reservation.
    * Minimum 25% deposit is due at time of reservation.
    * Payment in full is due 30 days prior to departure.
    Please notify us in writing if you need to cancel or reschedule.
    * All cancellations are subject to a non-refundable 10% cancellation fee of the full price of the tour.
    * All tours that are rescheduled within 30 days of the tour are subject to a non-refundable 10% cancellation fee of the full price of the tour.
    * No refunds for cancellations within 30 days of departure for all multi-day tours.  Instead we offer a tour credit of the remaining monies to apply to a future tour or trip for 2 years from the day of the cancellation.
    * No refunds for cancellations within 48 hours of departure for all day tours and activities.  Instead we offer a tour credit of the remaining monies to apply to a future tour or trip for 2 years from the day of the cancellation.
    * Tour must meet the minimum number of participants necessary to operate the tour or we will have to cancel. 
     

  • Most SWAT tours are operated with Mercedes Sprinter Vans or similar. We specialize in small groups unless otherwise specified on certain tours. Some tours will run with a full sized Motorcoach as noted on that tour. 

  • Layers! Light-weight layers made of technical fabrics are best. Pants that convert into shorts also work well in the desert. Brimmed hat and sunglasses will add additional protection from the sun. 

  • We suggest light-weight, breathable, flexible hiking boots with ankle support. Additionally, you will want to add several pairs of socks, designed for desert hiking; breathable, wicking, technical fabrics work best.

  • We recommend soft-sided, light-weight suitcase, convertible duffle, or backpack. Also, consider bringing a camera bag, small day pack, or fanny pack as well. 

  • Hiking is not mandatory with the group. Let us know what you would like so we can be sure to place you on the right experience! There are elevation changes and there is uneven ground on some of the trails so please let us know your fitness level when you speak with us. Many amazing sites can be seen with 1-3 mile hikes. More strenuous hiking trips can be accommodated upon request.

  • No, hiking with the group is not mandatory.

  • Yes, just speak with your guide and they can make recommendations. They may not be able to accompany you but they can advise you where/when to hike if you want further.

  • You will spend a minimum of 5-6 hours in each park, on average 6-8 hours depending on the tour.

  • We do not have any age restrictions for our tours, however we ask that parents know their children’s hiking abilities. If children are able to hike and keep up with the group they are welcome to on tour.

  • SWAT believes that everyone should have the opportunity to experience our trips! We welcome all ages.

  • Yes, we can provide vegetarian options. Vegan, gluten free, kosher options cannot be guaranteed but we will do our best to meet your needs.

  • For the safety and comfort of our guests and Tour Guides we have a no-smoking policy.